Returns & Exchanges

At TréLuxe, we want you to love your curls, which is why we offer a 30-day satisfaction guarantee on all our premium hair care products. If you are not completely satisfied with your purchase, we are here to help with a seamless return or exchange process.

1

Initiate Your Request

Visit our online return portal within 30 days of delivery and enter your order number and email address to start the process.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring the bottles are tightly sealed to prevent leaks during transit.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided by our portal and securely affix it to the outside of your box.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing